Last night I went to In-N-Out Burger around 10pm with my friend who was middle eastern. The drive-through was swamped, but we finally got up to the window. Right there the girl handling our food han an attitude from the start and due to my middle eastern friend, "Jill", she didn't get the order right and we had to wait another five minutes. We finally got our food and went home to eat. As I was eating my double double I started to feel a little sick. So I looked inside my burder and it was barely cooked. I wasn't very happy about this so we went back to the In-N-Out and complained to the manager. He or she (She couldn't remember, this happens a lot) gave me a new burger. When we got back home "Jill" said to me, "You've got to see this" and showed me her burger or fries (She couldn't remember which one) was there was a handful of hair that looked like it had been deep fried. I was so upset by this and the disrespect they showed us. I wrote to the corporate office and told them the situation, I said if they want to avoid a lawsuit that they should pay my friend and I $1,000.00 each or else.
--This is what we think the hairball looks like according to her descriptions---
Hopefully we will know soon if she wins her lawsuit.
3 comments:
Wait, what? Are you serious?
isn't in n out known for exceptional service. must be the mid-east factor, i guess.
Yeah I have been to In-N-Out several times over the past 10 years and have never received poor service or bad quality food. In fact I like going to In-N-Out based on those facts. The only thing that is a draw back for me when it comes to In-N-Out is the long lines.
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